Answer customer questions, follow up on proposals, and handle vendor communication faster - so you spend less time in your inbox and more time running your business.
No setup, no account. Save a response, give it a shortcut, and expand it anywhere you do business.
Save your best responses once — FAQ replies, proposal templates, vendor emails, review responses - store them all with proper formatting.
Create simple shortcuts like pricing\ or follow\ or vendorsetup\ - whatever makes sense to you.
Type anywhere, expand instantly in Gmail, your CRM, Notion, review platforms - any web-based tool you already use.
Everyone stays on-brand — share your response library with staff so every customer interaction sounds consistent.
Here are real examples of shortcuts small business owners use every day.
Powerful where it counts, simple where it matters.
Save every FAQ reply, proposal template, vendor email, and review response you use regularly. No cap on how many shortcuts you create, and no cost to get started.
Export your shortcut library and share it with staff in one click. Everyone uses the same replies, the same tone, and the same pricing language - without any coordination overhead.
Insert customer names, order numbers, appointment times, or product details at expansion time. Your template stays consistent; your message feels personal.
Your cursor lands exactly where you need to type next after a shortcut expands. Perfect for filling in a customer name or specific detail without clicking around the message.
Can't remember the exact shortcut? Press Ctrl+Space, type a word, and find the right reply in seconds. Useful when you have replies saved across multiple categories.
Spot a reply you want to save? Highlight, right-click and add it as a shortcut without leaving the page. Build your library as you work, without interrupting your flow.
I used to retype the same pricing email ten times a day. Now it's a shortcut. Customers get answers in seconds and I'm back to actual work.
Shared my shortcut library with my assistant in one click. Every customer reply sounds like me now. No more coaching on tone.
Works in Gmail, HubSpot, and on our Google Business reviews the same way. One tool, one library, zero integrations to set up.
Proposal follow-ups used to slip through the cracks. With a shortcut I can send a clean, on-brand follow-up in 10 seconds. Deals stopped going cold.
Everything you need to get going is free. Plus unlocks power features for €1.99/mo.
All plans include local, private storage. No credit card required for Free.
When you're running a small business, every hour you spend rewriting the same email is an hour not spent on the work that actually grows revenue. Web Text Expander helps owners and small teams respond to customers in seconds, keep proposals consistent, and stop losing deals to slow follow-up. Most users save 3-5 hours per week on routine written communication alone - time that goes straight back into serving clients and building the business. Start with the free version (and a 7-day free Plus trial). See how much time it saves. Upgrade when you need unlimited template length and advanced features.
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